Hey! If you have ever received a package from a different country, and wondered what happens when it reaches customs. The elusive "customs clearance" stage can seem like a black box - sometimes your package is cleared, but other times, it is stuck for several days (or more notably, it is tagged with unanticipated fees).
As someone who has dealt with the world of international shipping for years and has helped many more to navigate it, we understand: You are frustrated when you are waiting for your much-anticipated gift or business delivery to be delayed.
This is why we are going over it in the present. We at AtlntInternational Express offer flawless international courier services, and customs clearance of couriers is among the most significant obstacles we assist our clients overcome, particularly when shipping from or to India.
In this article, let us will provide everything you need to know about this aspect. We will cover topics such as what customs clearance actually is, how it functions for couriers, what are the main rules of customs infrom duties and duties exempt items, and professional tips to help facilitate the process.
If you are an online retailer or an NRI sending gifts home or a company that imports samples, knowing the customs clearance process for courier packages can make your life easier, save costs and headaches.
Simply stated, customs clearance is the process by which government officials (in this instance, Indian Customs under the Central Board of Indirect Taxes and Customs (or CBIC) verify and accept your international shipment before it can enter (import) os removed from (export) in the nation.
For regular cargo shipments (like bulk air or sea freight,t), this is often a long formal procedure. For international couriers, such as Atlantic International Express, there is a speedier procedure under special rules that include those of the Courier Imports and Exports (Clearance) Regulations of 1998, as well as the recently updated Electronic Declaration and Processing Regulations.
What is the reason for special treatment? Courier packages are generally high-volume, time-sensitive packages (under 70kg per parcel) such as documents, samples, gift cards, or orders placed via e-commerce. The system permits authorized Couriers to handle the fast-track process of clearing in major airports (Mumbai, Delhi, Chennai, Bangalore, Hyderabad, etc. ). The aim? Quick door-to-door delivery, without the entire rigmarole that is standard cargo clearance.
Let us go through the process step-by-step, focusing on the imports that enter India because that's the most frequent cause of delays.
Arrival and manifest filing :
The package is delivered via air. The courier files the electronic Express Cargo Manifest with customs before or at the time of arrival.
Categorization :
The shipment classification is:
KYC & Documentation Verification :
For documents that are not required, the person receiving them must submit KYC (Know Your Customer--like ID proof address, address, and the authority for the courier to process the transaction on their behalf. Are you missing this? Big delay!
Assessment and duty calculation :
Customs assesses the value of goods, categorizes them (using the HS codes) and calculates duty/taxes. The courier typically pays in advance and then recovers the cost from you.
Examining (If Required) :
Most are approved on document; however, random or risk-based checks could require physical or X-ray inspection.
Releasing and Payment
Paying duties? The package is released for delivery.
The entire process can take between 1 and 5 days in smooth cases, but delays could push it into weeks.
For exports to India, it is the same, but a bit simpler: the courier submits an invoice for the shipment, and then the courier files a courier Shipping Bill, gets a Let Export Order (LEO) and then off it goes.
India's customs regulations in India are very strict to safeguard security, revenue and local industry. Here's what you're aware of:
Always stay up to date on the CBIC's website, or in your courier's rules update!
For dutiable courier imports:
Example: A gadget worth Rs10,000 could attract 10 percent BCD (Rs1,000) + 18 pRs 2,000IGST on the total (~Rs2,000) = INR 3000 charges.
Documents? Most likely, none. Gifts/samples? Often minimal if declared properly.
Your courier (like us) can estimate upfront.
There are several common reasons why customs clearance for courier shipments, especially into India, can get delayed. This is not just a matter of minor delays and can turn the delivery time few days to weeks of wait, adding storage charges and stress.
Let us explore each of them, providing concrete examples, explanations and the reasons why they occur so frequently as per the Indian rules of customs in India.
Incomplete or Inaccurate Documents (Wrong Value, Poor Description)
It is the most frequently cited reason for delays, as per major couriers. Customs officials need clear information to determine the duties of goods, classify them, the goods comply.
The best advice is to supply an accurate business invoice and packing list, as well as a complete HSC code. Tools such as CBIC's ICEGATE assist in estimating duties ahead of time.
Missing KYC for Recipient
KYC (Know Your Customer) is a required condition for all imports into India for all non-documented courier imports, enforced through CBIC since 2010. Central Board of Indirect Taxes and Customs (CBIC) since 2010.
We recommend that you submit KYC in advance. Most couriers send email or SMS hyperlinks to upload KYC.
Undervaluation (Customs Attempting to Penalize)
Attempting to declare an amount lower than the real transaction c; cost is risky and is common; however, Indian customs is a bit more cautious.
Prohibited or Restricted Items
India has strict rules, no wiggle space.
Check CBIC's prohibited/restricted lists before shipping.
Peak Seasons or Random/Risk-Based Checks
There is no way to control everything.
In Atlantic International Express, our special clearance teams can monitor the risks and work to speed up release.
We are the best at Atlantic International Express. Our expertise transforms potential nightmares into a breeze.
We have handled a variety of shipments and have mastered the complex rules of customs in India every day. Our team is committed to compliance, combats delays and delivers your package quickly, whether it is an urgent document or valuable commercial items.
Are you ready to ship with ease? Contact us now for quotes or advice regarding the upcoming international courier.
Customs clearance does not need to be a nightmare. If you have the right understanding and a trusted partner, it is one more step towards global connectivity.
Happy shipping!
Bona fide personal gifts imported via courier are eligible for simplified clearance if their value does not exceed ₹10,000 per consignment (excluding prohibited or restricted items). Above this, full duties apply.
Medicines require a valid prescription and often a No Objection Certificate from the Assistant Drug Controller; food items need FSSAI approval or import license. Many supplements and homemade foods are restricted. Always check with your courier for compliance.
Most authorized couriers provide an online portal (via SMS/email link with your tracking number). Upload government ID (Aadhaar/PAN/Passport), address proof, and an authorization letter allowing the courier to clear on your behalf.
Customs may re-assess the value using market databases, charge additional duties with interest, and impose penalties (often equal to or more than the evaded duty). In severe cases, the shipment could be confiscated.
Yes, many require BIS (Bureau of Indian Standards) compulsory registration/certification. Without it, clearance is denied. Batteries and wireless devices may also need additional approvals.