How International Courier Services Work in India

September 29, 2025
Chaitanya
Atlantic Explained: How international courier services work in India

In today’s hyper-connected world, sending a parcel from Mumbai to Manhattan or from Delhi to Dubai is now a cakewalk and, unlike earlier times, is no more a nightmare.

Whether you are a business owner reaching global customers or an individual sending a gift to a loved one, the world of invisible hands and systems that move the international courier services in India is nothing short of a marvel of modern logistics.

But the common question is, how exactly does a package travel thousands of miles across borders, clear through strict customs, and land exactly where it’s supposed to so seamlessly?

At Atlantic International Express, we believe that understanding the overseas courier process can help you ship smarter and with more confidence.

If you, too, have wondered about how this process actually happens, in this guide, we will pull back the curtain on how global shipping in India works in 2025.


1. Booking and Initial Pickup

The journey of the parcel begins at your doorstep. In the modern era of express international courier services, you don’t need to hunt for a local storefront or any such services.

  • Requesting a Quote : Most international shipping companies in India are now adept at offering online calculators. Here, you enter the destination, weight, and dimensions to get an instant estimate of international courier charges in India.
  • Doorstep Pickup : Once booked, a courier agent arrives at your location. This is where the "Desk to Destination" promise begins. Courier service companies such as Atlantic International Express offer a seamless doorstep pickup service to make things easier.
  • Initial Inspection : The agent briefly checks the contents to make sure that there are no prohibited items (like flammable liquids or certain electronics) that are being shipped.

2. The Art of International Packaging

Standard domestic bubble wrap won't last the rigours of a 10,000-km journey. International courier services from India, hence, need something that can withstand these specialized requirements. Here, we are talking about specialized packaging to handle the pressure changes in aircraft cargo holds and multiple handling points.

Pro Tip : Atlantic International Express offers comprehensive packaging services using international-grade materials to make sure that your items remain intact. It could be fragile handicrafts or any other heavy industrial parts, and other types of packages as well.


3. Documentation: The Passport for Your Parcel

At the heart of the international courier process is the aspect of documentation. This critical stage can delay or even result in your products getting stuck at the customs department. We need to understand that, if we do not have the right paperwork, our shipment won't even leave the Indian tarmac.

In the case of international shipping, the mandatory documents usually include :

  • Commercial Invoice : A detailed bill that describes the items, their value, and the reason for export (gift, sale, or sample).
  • Airway Bill (AWB) : This is the "ticket" for your parcel. It contains the international courier tracking India number.
  • KYC Documents : In India, sender identification (Aadhaar, PAN, or Passport) is mandatory for all international shipments.
  • Packing List : A breakdown of every item inside the box, including weight and dimensions.

4. Sorting and Hub Processing

After pickup, your parcel reaches what we call the regional "Gateway Hub". This is usually located in major cities like Mumbai, Delhi, or Bangalore. Here, it is sorted based on :

  • Destination Country : All parcels for Western Europe might be grouped.
  • Service Type : Express international courier shipments are fast-tracked, while economy shipments might wait for the next available bulk consolidation.

5. Indian Customs Export Clearance

The last part of the parcel's journey before it leaves India is the clearance by Indian Customs. This scrutiny is done to ensure the items are legally permitted to be sent abroad. This part also takes care of any necessary export duties that need to be documented. The process has become highly efficient now, thanks to automated systems like ICEGATE. This allows international courier companies in India to clear thousands of packages daily.


6. The Flight: Transcontinental Transit

Most international couriers from India are dependent on air freight for faster delivery. Your package is loaded into a Unit Load Device (ULD), which is essentially a giant metal container that is shaped to fit the belly of a cargo plane. These shapes save space and help bring the costs down.

For cross-border shipping, parcels often go through "Transshipment Hubs." For example, a package from India to Canada might stop at a hub in London or Dubai before catching a connecting flight to Toronto.


7. Destination Customs: The Final Hurdle

Once the plane reaches the destination country, the package is first checked at the "Import Customs " department. This aspect of the process is extremely important, and this is where international courier charges from India can sometimes include "Duties and Taxes" imposed by the receiving country.

  • Duty-Free Limits : Many countries have a De Minimis value. If your parcel's value is below this limit, it clears customs without extra tax.
  • The Role of the Courier : Reliable providers like Atlantic act as your "Customs Broker," handling the communication with foreign officials to ensure a smooth release because these conversations can be daunting for customers who are not aware of the tricky and comprehensive international laws.

8. Last-Mile Delivery

Once the customs department gives a go-ahead, the parcel moves to the next stage, which is the local delivery network. This is the "Last Mile". Consider it the final stroke of the brush on a canvas. This covers the stretch from the local warehouse to the recipient’s front door.

Throughout this entire journey, international courier tracking India allows you to see exactly where your package is, from "Departed Mumbai" to "Out for Delivery in New York."


Key Factors Affecting Shipping in 2025

  • Volumetric Weight : Charges are based on the larger of actual weight vs. space occupied.
  • Fuel Surcharge : Fluctuating global oil prices can cause slight changes in monthly rates.
  • Destination Remote Area : Delivering to a major city is cheaper than a remote village in the Alps.
  • Customs Regulations : Each country has unique rules (e.g., Australia's strict wood/organic laws).

Why Choose Atlantic International Express?

Navigating global shipping in India is a complex task, but with experience, it can be handled. As one of the leading international courier companies in India, we at Atlantic simplify the process by offering solutions for all your issues:

  • Door-to-Door Service : We handle everything from your doorstep to their doorstep.
  • Documentation Support : Documents can be a daunting part of the process. Hence, to make it easy, our experts help you fill out complex customs forms.
  • Transparent Pricing : With Atlantic, you don't have hidden "surprise" fees; we provide clear international courier charges in India and completely transparent pricing.
  • Global Reach : We have a reach that covers 180+ countries. Hence, with Atlantic International Express, you can send an international courier to any place on this planet.

Bottomline

Today, the world is smaller than ever. When you use international courier services in India, you aren't just sending a box; you're utilizing a massive, synchronized network of planes, trucks, and digital systems. By choosing a partner who understands the nuances of the overseas courier process, you ensure that your global connections remain strong and your shipments remain safe.

Are you planning to send a shipment abroad soon? Contact Atlantic International Express today for a free quote and let us take the "complex" out of your "complex logistics."


FAQs

Once the "Import Customs" department gives the green light, last-mile delivery usually takes 1 to 3 business days, depending on the distance from the regional hub to the final address.

Yes, most international shipments come with a limited liability cover. You can check about the insurance coverage while booking your shipment with Atlantic International Express.

Yes, your Airway Bill (AWB) provides frequent updates for the timelines of your package.

This guide provides a comprehensive look at the logistics of 2025. Based on the details provided about Atlantic International Express and the shipping process, here are 7 frequently asked questions that address common follow-up concerns a user might have.

While actual weight is what you see on a scale, volumetric weight measures the space the box occupies. You can calculate this by multiplying the Length x Width x Height (in cm) and dividing by a specific factor (usually 5000).

Every country has its own "Prohibited and Restricted Items" list. For example, while certain food items are fine to send within India, Australia and the USA have very strict agricultural laws. If an item is restricted at the destination, it may be seized or returned by import customs. It is always best to consult with Atlantic’s documentation experts to verify the specific regulations of the destination country before booking.