Privacy PolicyLast Updated: June 2026
Atlantic International Express is committed to protecting your personal information in compliance with all applicable laws, rules, and regulations. This Privacy Policy explains what information we collect, how we use it, when we may share it, and what rights you have over it.
Atlantic International Express (hereinafter “Atlantic”, “we”, “us”, “our”) is an international courier and logistics company, incorporated in India and operating since 2010. We deliver to 180+ countries worldwide, using a network of 500+ agents, 10+ offices, and about 200+ cities across India.
This Privacy Policy applies to all users of the website https://atlanticcourier.net, as well as its pages and subpages, including all services provided by Atlantic International Express.
We also observe the guidelines and provisions provided under the Digital Personal Data Protection Act, 2023 (DPDPA), Indian Computer Emergency Response Team – Guidelines for Information Security Practices, the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and any other Indian laws applicable in respect of personal information, data protection, and privacy.
As we deal with international clients/orders for logistics services, some information is subject to the laws of destination countries and those of our logistics partners based overseas.
By visiting the Atlantic International Express Website and/or using our international logistics and courier services, you consent to the terms set out in this Privacy Policy.
We obtain the information which is furnished voluntarily by you from time to time, in connection with getting a quotation, shipping services, payment processing, or an enquiry.
Information such as your full name, company name, e-mail address, telephone or WhatsApp number, pick-up address, destination address, details of shipment, and the documents/message that you send us while filling forms or enquiring about our services.
In connection with international shipments, customs and regulatory requirements mandate that we collect certain identification documents like Aadhaar, PAN, Passport, or any other Government ID for the purpose of KYC / address verification. Any payments you make on the website are processed through secure payment gateway providers authorised to do so. We do not store your debit card or credit card details.
When you visit our website, information automatically gathered about you includes your IP address, type of browser, device, and operating system used to access the website, visited pages, referring pages, and source (such as from Google), and cookie data to help our website function and to assist in understanding how you use and navigate our website.
We will use the personal information to process your requested services to give you an effective booking and shipping process. We may use the personal information for booking processing, coordinating pickup or delivery, shipment tracking, replying to questions, payment processing, and providing customer support services.
We may also use your personal data to confirm identity, to comply with customs and export controls and the export of data, prevent fraud and criminal activity, to update our websites and services, and to improve our websites and services. We shall use business data for record-keeping purposes. We shall comply with our legal and regulatory duties and responsibilities. If you consent, we can send service alerts and information about any products or services.
Our website uses cookies and similar technologies to enhance your browsing experience and gain insights into visitor activity on our website. The cookies enable us to remember your choices, analyse traffic on the website, and optimise its functionality.
We will possibly utilise a range of technologies, including Google Analytics, Google Tag Manager, Google Ads, and Meta Pixel, in order to measure your usage of our website, in order to measure the effectiveness of our advertising campaigns, and in order to show our adverts to anyone interested in our products.
Where legally necessary, we will seek your consent before placing non-essential cookies onto your device. At any time, you can manage or disable your browser cookies via the browser’s settings.
Atlantic International Express has official accounts on social media sites, including Facebook, Instagram, LinkedIn, and YouTube. If you engage with us through our official social media accounts, the information you provide may also be processed by such platforms under their respective privacy policies. Our website may include links to our social media pages or content embedded from our social media pages. Be sure to review their policies to determine how they manage your information before you proceed and click.
Your personal information is important to us, and we will never sell it. But on occasion, your information may be shared with others for operational or legal reasons – like with our courier and logistics partners, airlines and freight carriers, customs authorities, payment processors, technology partners, website hosting vendors, analytics and advertising providers, as well as governmental and law enforcement agencies when required by law. We only share what’s needed for each purpose and trust service providers that can be counted on to keep your information secure.
We use our international courier partners to handle deliveries, so depending on your consignment destination, your shipment information may be passed to customs authorities, airlines, and other logistics service providers to process your shipment delivery internationally.
Other technology providers will also be handling information outside of India. If and when we transmit information internationally, we make sure to take all preventive steps to protect your personal information, according to data protection laws, to ensure the information is as protected as industry and laws permit.
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, and unauthorised access or disclosure. These include our secure servers, encrypted access (HTTPS), limited access to our systems, secure payment gateways, etc. We only store personal data for as long as it is necessary to provide our services, fulfil our legal or contractual obligations, resolve disputes, protect business interests, and where required for record keeping. Data no longer needed is erased securely or anonymised.
We respect your rights under the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable privacy laws. Depending on your location and the laws that apply to you, you may have the right to:
We will make reasonable efforts to respond to your request within the timelines required under applicable law.
Our website and services are intended for individuals who are at least 18 years of age or older. We do not knowingly collect information about children. If we become aware that any child-related information has been inadvertently collected, we will immediately take steps to remove such data.
Our website may contain links to third-party sites, such as payment gateways, government websites, courier services, social media sites, etc. These third parties have their own policies regarding data privacy and website content. Carefully review the privacy policies of those sites before sharing any information, as Atlantic International Express is not responsible for their privacy practices or content.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. Any changes will be published on this page along with the revised “Last Updated” date. We encourage you to review this page periodically to stay informed about how we protect your personal information.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, a Grievance Officer has been appointed to address concerns relating to the processing of your personal data.
Atlantic International Express
Email – info@atlanticcourier.net
Phone – +91 8600 006 372
Website – https://atlanticcourier.net
We are committed to addressing your queries and will respond as promptly as reasonably possible.